account manager position.

We are looking for an Account Manager to create long-term, trusting relationships with our AEC customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

Our ideal candidate comes from the commercial contracting world and is well-versed in marketing and branding. They are also team-spirited, enthusiastic, and excited to help improve and scale AEC firms across the United States.

This is a full-time position and requires in-person availability (those not within the Minneapolis metro area need not apply).

What you’ll do

• • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements
  • Develop trusted advisor relationships with key accounts and customer stakeholders
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet new business quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

   

• What we’d like to see
• • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Monday.com, Go High Level, or HubSpot) and Google Office Suite (particularly slides / sheets)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills

Who we are
Vnzo is a tight-knit, multi-disciplinary agency in the process of breaking out into three companies – this role is for Vnzo AEC LLC.

We are open, flexible, and use our collective experience and technical expertise to empower top-producing real estate agents and teams.